According to Nobuhle Njapha, a spokesman for the SA Post Office in KwaZulu-Natal, only grant claimants who have received an SMS from the SA Social Security Agency (Sassa) confirming their collection payout point as either Pick n Pay or Boxer can use the new collections points.
The provision of temporary assistance to people who are in such dire need of money that they are unable to meet their families’ most basic needs is known as social relief of distress.
Changing circumstances such as a catastrophe, being unable to work for less than six months due to illness, the death of a breadwinner, or needing assistance while your child’s grant is processed can all trigger this hardship.
As part of Social Relief of Distress, a food box or a food voucher may be provided to those in need.
There is only a limited supply of Social Relief of Distress – generally three months. A three-month extension is possible, however.
In order to apply for hardship relief through the South African Social Security Agency (Sassa), please visit a Sassa office near you.
Submit your application together with your photo ID and birth certificates for your children. If you don’t have your identity document or birth certificate, an affidavit from your local police station, chief, counselor, or religious leader may suffice.
A Justice of the Peace must commission the affidavit, and no application may be completed without the sworn statement/affidavit.
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