Capitec Bank has recently been giving South Africans hot flushes, and not the good ones. Last month people were crying over unauthorized transactions but this time around, it is something completely different.
A large number of people have taken to social media, to ask each other if they're going through the same thing or if the mistake is only on their end. To everyone's surprise, they all are experiencing the same issue of disappearing money from their savings accounts respectively.
Each of the users share screenshots of how much money got deducted from their balances, and rave about it in disbelief.
Here are some of their thoughts and experiences:
“That bank stole my R5”, says a shocked Ariana, who is crying over her R5 that disappeared from her account.
“They also stole mine”, adds Phuluso, who is going through the same thing.
“Capitec will give you hot flushes. You always leave unsatisfied when there are deduction disputes or refunds. Especially if you didn't authorize it”, states Desty, who has had it with the bank.
Nkosazana also received a payment notification that she has no idea of, which later got corrected but her money hasn't reflected as it shows she has R90.58 in her available balance.
“I lost R962 this morning. I got 2 SMSes of payment at 5am while I was sleeping and when I check it is a duplicate payment of something I bought two weeks ago and they deducted money.. today they deduct money again”, says Simunye, who is clearly dissatisfied by the act.
“I'm leaving them shame...I can't”, she concludes.
“It doesn't appear on the transactions at times. You need to subtract the amount left from the moneys deposited”, adds Lulu, who drops her own thoughts on the issue.
Get your bank statement and go to the store where you purchased they'll refund you your money, advises Tsholofelo, who claims that it also happened to her.
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