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SASSA apologises to grant beneficiaries for the following thing


Covid-19 social alleviation of misery supply beneficiaries queue outdoor a publish workplace in East London. File photo.

As tens of thousands and thousands put together to accumulate their social offers, the SA Social Security Agency (Sassa) has apologised to affected supply beneficiaries who can’t withdraw their cash at everyday pay points.

Earlier this month, Sassa introduced that beneficiaries will not acquire their bills at SA Post Office (Sapo) branches due to “coins demanding situations” which can be stopping humans from gathering their social offers at coins pay points, consisting of the publish workplace.

Sassa spokesperson Paseka Letsatsi mentioned that the alternate may also motive problems however suggested affected customers to apply different methods to get admission to their finances. 

“R350 social alleviation of misery supply beneficiaries are suggested to take their ID record and mobile phone quantity registered after they first applied, due to the fact the OTP can be despatched to that quantity to capable of withdraw their supply,” he stated. 

Letsatsi stated beneficiaries will nevertheless be capable of use their gold Sassa playing cards at grocery store tills to withdraw their finances. 

Where can I accumulate my supply?

You can accumulate your supply from Pick n Pay, Boxer, Shoprite, Checkers or USave stores. 

Sassa advises folks who acquire the R350 supply to pick out this charge alternative whilst applying. 

Those who selected to acquire their finances at Sapo branches are asked to go to and choose an choice to accumulate the supply from one of the supermarkets. 

“Clients who nevertheless have uncollected Covid-19 SRD supply of R350 credit score at Sapo/Postbank can accumulate at any of the retail outlets,” stated Sassa. 

How will I acquire my charge? 

Speaking to TimesLIVE, Letsatsi stated candidates who do now no longer pick out a charge approach, or folks who offer banking information that fail verification can be supplied with an account inside the Postbank environment. 

“It could be very essential for the beneficiary to have the cell telecellsmartphone used to sign up the utility with him/her in addition to his/her identification record whilst going to accumulate the supply. Once the ID quantity is entered into the gadget on the cashier’s till, the one-time pin (OTP) can be despatched to the registered telecellsmartphone quantity. Once that is accepted, the coins can be paid,” he stated. 

How I can alternate my charge alternative? 

Letsatsi appealed to all beneficiaries to alternate their charge approach to their private financial institution account, pronouncing that is the quickest and most secure approach to acquire the supply. 

Anyone who has demanding situations with converting the approach of charge or updating the mobile phone quantity can touch the Sassa assist table on 0800 60 10 eleven or ship an electronic mail to [email protected]

Applicants ought to control the supply completely electronically and now no longer visit Sassa places of work for assistance. 


Content created and supplied by: Tee08 (via Opera News )

Letsatsi OTP Paseka Letsatsi SA Social Security Agency Sassa


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