The South African Social Security Agency (Sassa) says that emergency aid recipients who opted for the cash payment option did not pay nearly 1.5 million rand 350 social benefits.
Letsatsi said that applicants who opted for the cardless payment method have not yet received payment because Sassa had to go through a procurement process to use this method with banks and it requires approval from the National Treasury.
“Once the Treasury approves our request, we will pay every penny owed to this category of beneficiary without delay. We have compassion for them, but we also have a responsibility to obey the law, ”she said.
Letsatsi advised applicants who opted for the cardless payment option at ATMs to provide their bank details to ensure prompt payment.
"If you do not provide bank details before Thursday, Sassa will initiate payment through South African Post Office (Sapo) for August, September and October 2021," he said.
Beneficiaries can change their payment method any day of the month and are urged to ensure that the bank account they are using is active and registered in their name as shown on their identification documents.
According to Sassa, bank details are the fastest way to receive the grant.
"Sassa confirms that the bank account method is the fastest and most convenient way to receive the scholarship, thus avoiding queues at post offices," he says. "Sapo does not provide emergency assistance while paying old age, disability and child benefits."
Payees can collect payments from post offices using the identification number system, which determines payment dates based on the last three digits of the payee's identification number.
This data applies to the Swiss Post payment system. Recipients will be able to receive their scholarships once they have received confirmation of payment from Sassa.
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