Firstly you need to understand how the human brain works
* Focus on the buyer
What you need to work on is how you're going to pitch to buyers. Market yourself in a way that appeals to buyers, focus on the buyer, make it about them.
The buyer is the most important part of any sale. You need to know what would influence a buyer to purchase a product or service.
If you had a bad day, dont let it affect your optimism on the job, make them like you enough to stop and listen to what you're saying.
Positivity is profitable.
You need to put on your best happy face in front of potential buyers if you want them to consider your offer.
* Body language is everything
Never underestimate the power of body language because your body is saying all the things you're too afraid to let it out.
As a sales person, you need to be careful of what you say, be careful about your body language.
Great sales associate skills include mastering your body language such that you always, only say what you really mean.
Most people are quick to pick up on non-verbal cues, you need to keep your body language in check.
* Give them options
People are more likely to purchase from you if you give them different options, it somehow makes it harder to say no.
Make it about them, because it works. Give them a wheel, let them feel in control, it works.
Give potential customers a brief rundown on all the different service package you offer so that they can focus on choosing the best option .
* Be confident
You just need to look the part.
Dont be doubtful because people out there dont want to be scammed.
* Be prepared
You need to practice, work on your sales pitch. Practice what you're going to say.
Be prepared for customer questions, custumers are curious.
It helps to think of all questions a customer can possibly ask and prepare all the answers well in advance. This ensures that you're never caught off guard.
* Know your product
This is literally the most important sales representative skill. You need to know your product or service's strengths and weaknesses because they will help you build a strong case for them.
Content created and supplied by: Lettah Ngobeni (via Opera News )
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