The main purpose of a Sales Assistant is to provide excellent customer service by ensuring that the hospitality drivers are in place and thereby optimizing sales. If you feel that you have what it takes to fill the shoes of this kind of position be prepared to work hard and stand for eight hours a day five days a week and have a positive attitude towards colleagues and customers. The Vacancies are on their (PEPKOR) website and you should be careful of scammers.
The qualification requirements are grade twelve Equivalent one to two years retail experience be computer literate know how to use basic computer products and have good communication skills be fluent in English (any other language would be beneficial). The qualifying candidate should have knowledge of basic store tools.
Greeting customers who enter the shop with a smile and be enthusiastic. Be involved in stock control and management like the weekly and monthly inventory count making sure that there is no theft. Assisting shoppers to find the goods and products they are looking for with efficiency and speed is very compulsory, being responsible for processing cash and card payments also should be accountable for void receipts. Answering queries from customers with returned goods reporting discrepancies and problems to the supervisor or manager that you do not understand and cannot solve.
Giving advice and guidance on product selection to customers like which outfit might match his or her style, letting them know about specials deals like the two for one product we might have in store. Balancing cash registers with receipts making sure that you are not over or under with the float and handling customer refunds. Keeping the store tidy and clean, this includes hovering and mopping be answerably dealing with customer complaints. Working within established guidelines, particularly with brands follow the rules and procedures, like attaching price tags to merchandise on the shop floor should be Accountable for security within the store and being on the lookout for shoplifters and fraudulent credit cards. Receiving and storing the delivery of large amounts of stock Keeping up to date with special promotions and putting up displays.
Outstanding customer care skills are the ability to interact and communicate with customers, a genuine willingness to be "of service" and for service. Accurate and efficient till operation skills like speed and reading skills an excellent record of over’s and under. A high standard of work on the sales floor, dedication to maintaining quality standards be good at housekeeping, and willingness to take initiative if a job needs to be done. A very good record of attendance (do not skip work for fraudulent reasons) and punctuality (always on time). Willingness to consistently apply Refinery values and policies plus procedures in all aspects of your work.
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