In the province of Mpumalanga, numerous social development sub-district offices that fall under the jurisdiction of the Ehlanzeni District have been operating without providing any services for about two weeks.
Umjindi, Bushbuckridge, Thaba Chweu, Nkomazi, and Mbombela are among the offices that have been impacted, in addition to the main office in Ehlanzeni.
Workers on strike have said that they do not want their leader, who they believe is inept.
Applicants for Sassa grants and other services who came to the office were denied.
We tried to apply for a disability award on three separate occasions, but the employees there informed us that they are unable to assist us since they are on strike.
Solani Ximange said that they had contracted transportation from Somerset, which was located forty kilometers distant (45).
Another dissatisfied customer, Maria Thobakgale from Matibidi outside of Graskop, was quoted as saying, "We have gone to various Sassa offices for our gogo's old-age grant and my cousin's newborn baby's child grant application."
However, when we arrived, we were welcomed by protesting employees who informed us that there were no services available and that we needed to return home.
The members of the staff are leveling allegations of power abuse, ineffective management, and sloppy work on technical services against their director.
According to a representative for the Agency of Social Development named Centie Ngubane, the department has taken notice of the disruptions that have taken place in the sub-district offices and regrets their occurrence.
He remarked, "We have noticed that this has harmed those who are dependent on our services, particularly the vulnerable in our communities." "We have observed that this has hurt people who are dependent on our services."
He said that they were in discussion with several labor organizations to find a solution to the problem.
"While we do believe that some of the employees' requests have some merit, we would want to make a plea that individuals who come to our offices in search of assistance not be subjected to further victimization by not obtaining the services that they need.
"We are happy to say that, after a long discussion with the parties concerned, a significant amount of work has been achieved toward normalizing the situation.
"We would like to express our gratitude to our labor organizations for extending to management the chance to hear their concerns," the statement said. We would also want to extend our sincere condolences to anybody who may have been hurt as a result of this unfortunate circumstance," he added.
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