Have you heard from Sassa since you appealed your R350 grant application's denial?.Here's why the Agency works with banks to determine whether applicants have alternative income sources before approving them.
According to the SA Social Services Agency (Sassa), “two-thirds” of the appeals filed by applicants who were denied the Covid-19 social relief of distress (SRD) grant have been resolved.
“Sassa forwards these cases to the banking sector for validation, which can take some time in some cases.” “The main goal is to double-check if applicants do not receive an income because one of the Covid-19 SRD criteria is that applicants be unemployed and without any income,” Memela-Khambula explained.
Sassa told TimesLIVE last month that applicants who receive Unemployment Insurance Fund (UIF) payments or are owed by the UIF may be denied the SRD grant. This can be cleared with the employment and labor department.
The same thing can happen to newly unemployed applicants if the system fails to recognize their new status.
Applicants who are discovered to have funds in excess of R595 during the vetting process may be rejected as well, unless the funds are from a Sassa child-related grant.
Memela-Khambula urged applicants who have not received feedback on their appeals to be patient, and assured them that the agency is working around the clock to complete the banks' vetting process.
Since August, Sassa has received nearly 14 million applications and has approved 8.3 million, with more than 5.6 million receiving payments by September 2021.
The agency is still inundated with grant applications.
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